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Brad Richards Building Privacy Policy

Your privacy is very important to us and we will always respect and protect your information. Brad Richards Building takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

 

Security

Brad Richards Building has taken all essential measures to make sure that any information you give us, including credit card details, remains private and secure, and that your payment and registration information is processed with total confidentiality.

We follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.

The following should give you a greater understanding of how we collect and use customer information.

 

Why we collect information

We collect information for several reasons, including:

  • Internal record keeping
  • To analyse the use of the Brad Richards Building website
  • To improve our products and services
  • To send promotional emails about new products, special offers and services

 

When we collect information

  • If you are subscribing to our newsletter database

 

What information we collect

The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

  • Name
  • Email address (when you register to receive our monthly newsletter or details of offers or products)

We do not share your information with any other party 

 

Security

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated

 

Here’s what a few of our clients have to say:

We would 100% recommend BRB to people, in fact we already have. We just found that the whole way along the building journey we felt comfortable with what was happening, and we were communicated with effectively right the way along. Onsite meetings each week meant that we had a good understanding of where we were up to in terms of the build and what to expect moving forward.

We found communication was effective and BRB responded quickly and effectively to our needs. Professional yet very personable also. It felt as though you had our best interests at heart the whole way along, from Brad and Amanda at the top, Steve as the foreman and the team onsite. Everyone was always warm and friendly and were keen to support us in this process

“We liked the open, friendly, professional approach. There was regular face to face meetings, very clear communication and constant ideas on how to maintain the character of our house.”

Ron & Gillian

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